Who responsible for your company's most critical data? Is your data even being backed up? Most small businesses don't adequately backup their data. Industry experts all agree, you need at-least 3 copies of your business data. Your working copy is generally stored locally, or ideally on the company file server. The second copy is a local backup, so it's quickly accessible without having to worry about internet data transfer speeds. Your third copy needs to be at a remote location. That was if the building floods or burns, your business data is safe.
So you've got your basis covered? You say you are backing up to a thumb drive and taking it home with you at night? Ok. Now what happens when you accidentally delete a line of that spreadsheet, or a page of that document, and you don't realize it for 3 days? Now you've got what we'd consider "corrupted" data. Now what?
Simple, you call us up and say: "Hey John, I'm missing a page from one of my documents that was there 3 days ago. Can you get me a copy of that document from back then?" If you are using our managed backup service, then that answer is: "Absolutely! Our system has a feature called 'Versioning', that is meant for situations just like this! I'll get that file for you now!"